The power of using “and” in the place of “but”

Imagine you’ve just come out of an observed clinical encounter with a patient. You are eager to hear the positive feedback and constructive criticism from a supervisor. You sit down with your staff and they say: “You did a great job, but -” How would you feel? Let’s imagine instead they say: “You did aContinue reading “The power of using “and” in the place of “but””